Email Customer Service

Frequently Asked Questions

Please read our FAQ.

How Long Does An Order Take?

On average, an order takes about 2 weeks from approval of the design to your in hands. We pride ourselves on working with tight deadlines when needed. If you have and event let us know. Call 1-888-908-6932 or email us.

Do I have To Get Them With A Logo On Them?

No. You can order them without a logo. The price will go down a small amount. But if you want them blank or for your retail setting simply ask us directly. Call 1-888-908-6932 or email us.

These days, factory direct orders from China and other Asian countries are amazingly fast.

We recently delivered 50,000 silicone phone wallets, decorated and delivered in 9 days.

Average order delivery upon approval is 7-10 days.

What Does Free Shipping Means?

Free means Free. The amount you pay when you use the online shop or purchase old school means we take care of the shipping and all import costs. Yup, we make it that easy. Call 1-888-908-6932 or email us.

Is This Safe?

Yes. We have dealt with well over 2000 custom corporate orders in the past 3 years. Our order and approval process is flawless. Our delivery is 100%. We guarantee 100% customer satisfaction. Speak to us anytime. Ask for references. Call 1-888-908-6932 or email us.

Promo Motive has 3 amazing advantages.

  1. We offer promotional products that no one else has. If we are showing it, it is trending and hot!
  2. We save you money! No dead inventory, No 3-times product handling, No extra overhead.No Tariffs and duties, No Brokerage, No BS. We are lean and mean.                                                                                                                                We save you bucks!
  3. We will “find you just about anything you want a logo on!” We great contacts deep at the factory level who will source, logo and deliver just about anything. Just ask Call 1-888-908-1481 Email Us.
How Can You Order ?

Nothing could be simpler. The easiest way is to shop online.

If you’d rather go old-school. We will work with your PO, your email order, will take your phone order. Heck, if you even want to fax us, we will work with that!  We never charge extra for shipping or pantone match. In fact the price you see is the price you pay. Simple! Call 1-888-908-6932 or email us. 

Anything else I need to know?

Nope. As we said, we make it easy. Check out our products. 

Quote Request / Email Inquiry

Want a special quote or ask us questions. Simply send us a quote or inquiry through the form below. We usually answer within the hour.

Contact Us

We answer all emails Monday to Friday within 1 hour! Call us at 1- 888-908-1481 to speak directly with an experienced, live-in-the-USA rep!